Internet Assist Service
Light internet User
>Free install
>Retail Price $9.99 per month + taxes
> No additional fees (Internet recovery, Home networking or Modem Rental)
>Available in all system
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HSD Offers (Ohio Only)
Base Internet
100/10mbps
Promo: $50.59/month x 6months
Rolls to $75.59 EDP
Unli Superfast
250/20mbps
Promo $57.99/month x 6months
Rolls to $107.99 EDP
Unli Gigafast
1000/50mbps
Promo $69.99/month x 6months
Rolls to $140.39/$130.39
Unli Fast
200/20mbps
Promo $57.19/month x 6months
Rolls to $97.19/$92.19
Unli Ultrafast
500/50mbps
Promo $58.79/month x 6months
Rolls to $118.79/$108.79
Wifi Your Way
Gateway + WYW up to 2 Superpods & App $17.99 rate/month
Note: Cx owned modem/router will not rent from us $0.00
Subract $10 for Autopay & Ecosave credit if cx signs upfor Autopay & E-Billing
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HSD Offers (Ohio Only)
Base Internet
100/10mbps
Promo: $39.99/month x 6months
Rolls to $49.99 EDP
Unli Fast
200/20mbps
Promo $39.99/month x 6months
Rolls to $59.99 EDP
Unli Ultrafast
500/50mbps
Promo $39.99/month x 6months
Rolls to $69.99/month EDP
Unli Gigafast
1000/50mbps
Promo $39.99/month x 6months
Rolls to $79.99 EDP
Wifi Your Way
Gateway + WYW up to 2 Superpods & App $14.99 rate/month
Note: Cx owned modem/router will not rent from us $0.00
Subract $10 for Autopay & Ecosave credit if cx signs upfor Autopay & E-Billin
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Base Internet
~Light Users
* Uses the internet for checking emails, social media, shop online & browsing
*4-6 devices connected at once
*100m/10m
Unli Fast Internet
~Moderate Users
*recreational gamers, streams video, download music, homeschoolers & work from home
*10-12 devices connected at once
*NH, ME, CT & OH markets will be less expensive than other markets at EDP due to competetive nature of these markets
*200m/20m
Unli Superfast
~Ultra Users
*Heavy gamers, multiple devices connected at the same time
*10-12 devices connected at once
*Provides max bandwidth & speed for sharing files, videos & photos
*250m/20m
*Only available at Grasonville, MD-Clearfield, Shippenville, PA-Saluda, VA
Unli Ultrafast
~Extreme Users
*Heavy gamers
*15-18 devices connected at once
*Provides max bandwidth & speed for sharing files, videos & photos
*D3.1 Modem required
*NH, ME, CT & OH markets will be less expensive than other markets at EDP due to competetive nature of these markets
*500m/50m
*Only available at Grasonville, MD-Clearfield, Shippenville, PA-Saluda, VA
Unli Gigafast
~Intense Users
*Heavy gamers, streamers, high bandwidth users
*20+ devices connected at once
*Provides max bandwidth & speed for sharing files, videos & photos
*D3.1 Modem required
*NH, ME, CT & OH markets will be less expensive than other markets at EDP due to competetive nature of these markets
*1G/50m
*Not available at Grasonville, MD-Clearfield, Shippenville, PA-Saluda, VA
Wireless & Gig Speed
Wireless Devices - It is important to understand that a customer will not get full 1 Gig speed with wireless devices
To get the fastest possible network speeds, a computer on other device must be connected directly to the modem using an Ethernet cable.
When using wireless devices, customers can expect much faster speeds than they would get with other types of wireless access.
3.1 gateway or purchase their own gateway w/ out Tivo gear
>Cx Owned MOdel Requirement w/ TivO Gear: The cx modem must be a D3 (okay for slower speeds under 400mbps) or a D3.1 (required for faster speeds over 400mbps) Breezeline recommends D3.1 for TiVo gear. A cx owned modems used for TiVO gear must be "MoCA enabled & IPv6 compliant"
>If cx is using owned modem w/ TiVO gear, explain requirements above, this ensure seamless installation and ability to install multiple outlets of TiVO gear like 3 smartboxes or a TiVO DVR w/ 4 Minis
Note: If cx owned modem without a MoCA network, TiVO gear is limited to one outlet (1 smartbox or TiVO DVR) additional outlets require a MoCA network enabled modem
2 connections 2.5G & 5G
2.5 wider range but slower
5G faster speed but shorter range than 2.4
DOCSIS - Data Over Cable Service Interface Specification
MoCA - Multimedia over Coax Alliance
Important Equipment Rule
-A DOCSIS 3.1 modem is required to get Unlimited UltraFast and Unlimited GigaFast Speeds. Customers can rent our 3.1 All-in-One Gateway or purchase their own.
-TiVo customers that upgrade to Unlimites UltraFast or Unlimited GigaFast will be issued a 3.1 Gateway. This is an all-in-one device is capable of internet/phone/MoCA/wireless. TiVo customers can either lease
3.1 Modem Equipment
Arris TG3452 All-in-one
Technicol or CGM4231 All-in-one
Hiltron CODA4589 All-in-one
WHAT IS FIBER?
Fiber- optic internet is a complex technology that allows the transmission of information in the form of light rather than electricty.
- there are many components that make up this advanced technology, but two key ones are "optical fibers" and the so-called "last mile" of the fiber optic-network.
- OPTICAL FIBERS- is a flexible, transparent fiber made by drawing glass (silica) or plastic to a diameter slightly thicker than that of a human hair.
- Last mile: is the distance between the core fiber lines and the users home, while traditionally Coaxial, with a FFTH, Fiber runs from the core line directly to the home.
- once these super fast pulses of light reach their destination, they are converted into an electrical output that your devices can understand and use.
- This is performed by a special piece of equipment called the Optical network terminal (ont), which then sends the signal to the customer via an Ethernet connection or over WIFI.
- Fiber internet is the fastest choice for connecting your home and all your devices. most fiber plans offer 1 gbps (1,000 mbps), which is more than most people can use even if they invite all their friends over to use their WIFI.
How is fiber different from other types of internet?
- The main difference is that fiber doesn't utilize an electric current like other types of internet connections do. It uses light, delivered through the fiberglass core.
- Fiber-optic cables are made from thin fibers of glass or plastic that transmit information as pulses of light across long distancs. Compared to coaxial cable, Fiber can carry much more data is much less prone to data loss.
Is fiber internet faster?
- yes! high speed internet connections transmit data at a different speeds. Fiber internet is lightning fast. The inside of a fiber- optic tube acts like a mirror, bouncing the light off the inside walls and down the tube towards its destination. Since information is literally moving at the speed of light, you can move a lot of data really fast.
The main advantages of fiber are its high download speeds symmetrical uploads speeds, reliability, and scalability
- In addition to being faster, fiber is widely considered to be more realible and is an excellent choice for gamers, remote workers, and multi-users households.
- this will enable breezeline to increase speeds from 1 gig to 10 gigs over time.
Fiber new offer construct
- We are introducing new fiber speeds in Aaronsburg, Millheim, coburn, woodward, madisonburg, rebersburg and spring mills PA. All new customers must start with fiber internet in above areas.
- order fullfillment for "new connects" is restricted to Pro installs only, due to complexity of fiber installations.
- New symmetrics speeds- the download and upload speeds are the same with the exception of unlimited fiber giga fast (upload speeds has increased form 50 to 600)
HSD OFFERS
Unlimited Fiber fast
- 200/200 mbps
- unlimited data
- Promo: $57.19/ month x 6 months
- rolls to: $97.19
Unlimited fiber giga fast
- 1000/600 mbps
- unlimited data
- promo: $80.39/month x6 months
- rolls to : $140.39
Unlimited fiber ultra fast
- 500/500 mbps
- unlimited data
- promo: $58.79 month x 6 months
- rolls to : $118.79
WIFI your Way
- gateway + WIFI your way with up to 2 pods & app
- $14.99 rate/month
customer owned modem/router NOT AN OPTION in fifth areas.
subtract $10 for autopay & ecosave credit if the customer signs up for autopay & e- billing.
FIBER NEW OFFER CONSTRUCT
the fiber new offer construct is very similar to our current offer strategy 'straight up' with the only major key difference being the selection of a FIBER HSD
WHAT IS THE DIFFERENCE WHAT IS THE SAME?
- base internet & internet assist are not available in fiber areas (this includes care, sales and retention
- fiber offers will see an increased internet upload speed (200/200, 500/500, 1000/600)
- Pay-per- view is not available on cable card ir a TiVo equipment
- Family + entertainment + starz , starz encore, cinemax & movieplexes are not available in this region
- Same promotional pricing, 6 month introduction & EDP
- Same bundle credits customers will qualify for the internet/video discount ($15.00) and the internet/ phone discounts ($17.00) but no competitive credit in this region
- same order entry process, customers will choose a tier of fiber internet and add WIFI your way. Then the customers can add our current TiVo experiences, choose form our current tiers of video, including premium channels and add unlimited phone service.
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Calix Giga Center 854G
Calix GigaPoint 830G
Only internet service - 803G
If have video- 854G
| Products | HSD Equipment to Install |
| HSD/WYW | Calix 803G and 2 SuperPods (has one phone port which limits the customer to one phone number |
| HSD only or HSD/Video | Calix 854G (has 2 phone ports |
| HSD/WYW/Video | Calix 854G and 2 SuperPods 9has 2 phone ports) |
Note: If the customer is Fiber Internet only and is installed with a Calix 803G and upgrades to add video