Notepad Online - Cheng

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Created on:  • Updated on:  • 0 views
 

Internet Assist Service
Light internet User
>Free install
>Retail Price $9.99 per month + taxes
> No additional fees (Internet recovery, Home networking or Modem Rental)
>Available in all system
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HSD Offers (Ohio Only)
Base Internet
100/10mbps
Promo: $50.59/month x 6months
Rolls to $75.59 EDP

Unli Superfast
250/20mbps
Promo $57.99/month x 6months
Rolls to $107.99 EDP

Unli Gigafast
1000/50mbps
Promo $69.99/month x 6months
Rolls to $140.39/$130.39

Unli Fast
200/20mbps
Promo $57.19/month x 6months
Rolls to $97.19/$92.19

Unli Ultrafast
500/50mbps
Promo $58.79/month x 6months
Rolls to $118.79/$108.79

Wifi Your Way
Gateway + WYW up to 2 Superpods & App $17.99 rate/month 

Note: Cx owned modem/router will not rent from us $0.00
Subract $10 for Autopay & Ecosave credit if cx signs upfor Autopay & E-Billing
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HSD Offers (Ohio Only)
Base Internet
100/10mbps
Promo: $39.99/month x 6months
Rolls to $49.99 EDP

Unli Fast
200/20mbps
Promo $39.99/month x 6months
Rolls to $59.99

Unli Ultrafast
500/50mbps
Promo $39.99/month x 6months
Rolls to $69.99/month

Unli Gigafast
1000/50mbps
Promo $39.99/month x 6months
Rolls to $79.99

Wifi Your Way
Gateway + WYW up to 2 Superpods & App $14.99 rate/month 

Note: Cx owned modem/router will not rent from us $0.00
Subract $10 for Autopay & Ecosave credit if cx signs upfor Autopay & E-Billin

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Base Internet
~Light Users
* Uses the internet for checking emails, social media, shop online & browsing
*4-6 devices connected at once
*100m/10m

Unli Fast Internet
~Moderate Users
*recreational gamers, streams video, download music, homeschoolers & work from home
*10-12 devices connected at once
*NH, ME, CT & OH markets will be less expensive than other markets at EDP due to competetive nature of these markets 
*200m/20m

Unli Superfast
~Ultra Users
*Heavy gamers, multiple devices connected at the same time
*10-12 devices connected at once
*Provides max bandwidth & speed for sharing files, videos & photos
*250m/20m
*Only available at Grasonville, MD-Clearfield, Shippenville, PA-Saluda, VA

Unli Ultrafast
~Extreme Users
*Heavy gamers
*15-18 devices connected at once
*Provides max bandwidth & speed for sharing files, videos & photos
*D3.1 Modem required
*NH, ME, CT & OH markets will be less expensive than other markets at EDP due to competetive nature of these markets 
*500m/50m
*Only available at Grasonville, MD-Clearfield, Shippenville, PA-Saluda, VA

Unli Gigafast
~Intense Users
*Heavy gamers, streamers, high bandwidth users
*20+ devices connected at once
*Provides max bandwidth & speed for sharing files, videos & photos
*D3.1 Modem required
*NH, ME, CT & OH markets will be less expensive than other markets at EDP due to competetive nature of these markets 
*1G/50m
*Not available at Grasonville, MD-Clearfield, Shippenville, PA-Saluda, VA


Wireless & Gig Speed

Wireless Devices - it is important to understand that a  customer will not get the full 1 Gig speed with wireless devices.
                            - to get the fastest possible network speeds, a computer or other devices must be connected directly to the modem using the Ethernet cable.
                           - When using wirless devices, customers can expect much faster speeds than they would get with other types of wireless access.


2 types of internet connection: 
2.4 - gives a wider range but a bit slower
5G - wider range and faster speed

IMPORTANT EQUIPMENT RULE:
- A DOCSIS 3.1 modem is REQUIRED to get unlimited UltraFast and unlimited GigaFast speeds. Customers can rent our 3.1 all-in onew gateway or purchase their own. 
- TiVo customers that upgrade to unlimited UltraFast or GigaFast will be issued a 3.1 Gateway. This is an All-in-one device is capable of internet/phone/MoCa/wireless.
TiVo customers CAN eaither lease a 3.1 gateway from breezline or purchase their own 3.1 gateway with out TiVo gear.
Customer Owned Modem Requirement with TiVo Gear: the customers modem must be at least a D3 (ok for slower speeds under 400 mbps) or D3.1 for TiVo gear. All customers owned modems used for TiVo gear must be 'MoCa enabled and IPv6 complaint'. 
- If the customer is using a customer owned modem with TiVo Gear, be sure to explain our requirements above. This ensures a seamless installation and tha ability to install multiple outlets of TiVo Gear like 3 smartboxes or a TiVo DVR with 4 minis.

NOTE: If a customer has their own modem without a MoCa network, TiVo Gear would be limited to one outlet (1smartbox or 1 Tivo DVR). Additional outlets require a MoCa network enabled modem.


DOCSIS - Data Over Cable Service Interface Specification
MoCa - Multimedia Over Coax Alliance 

3.1 Modem Equipment (capable of internet/phone/MoCa/wireless)
- Arris TG3452 All-in-one
- Technical or CGM4231 All-in-one
- Hitron CODA4589 All-in-one


Home Networking:
- Connects all the internet devices in the home 

How will work at breezeline?
- We will provide customers with a 3.1 Gateway modem.
- Devices will be connected wirelessly via SuperPods or through Ethernet cables.


What is Fiber? 
- Fiber optic internet is a complex technology that allows the transmission of information in the form of light eather than electricity.
- There are many components that make up this advanced technology, but two keys are ones are "Optical Fibers" and the so-called "last mile" of the fiber optic network.

Optical fiber - is a flexible, transparent fiber made by drawing glass (silica) or plastic to a diameter slightly thicker than that of a human hair.
Last Mile - is the distance between the core fiber lines and the users home, while traditionally Coaxial with FFTH fiber runs from the core line directly to the home.

- Once these super-fast pulses of light reach their destination, they are converted into an electrical output that your devices can understand and use.
- This is performed by a special piece of equipment call the Optical Network Terminal (ONT) which then sends the signal to the customer via Ethernet connection or over wifi
- Fiber internet is the fastest choice for connection your home and all your devices. most fiber plans offers 1GBPS (100mbps) which is more than most people can use- even if they invite all their friends over to use their wifi.

How is fiber different from other types of internet?
- THe main difference is that fiber doesn't utilized an electric current like other types of internet connections do. It uses light, delivered through the fibergalss core 
- Fiber-optic cables are made from thin fibers of glass or plastic that transmit information as pulses of light across long distance. Compared to coaxial cable, Fiber can carry much more data is much less prone to data loss.

Is fiber internet fastester? 
- Yes! high speed internet connections transmit data at a different speeds. Fiber Internet is lightning fast. The inside of a fiber-optic tube acts like a mirror, bouncing the light off the inside walls and down the the tube towards its destination. Since information is literally moving at the speed of light, you can move a lot of data really fast.

The main advantages of the fiber are its high download speeds symmetrical uploads speeds, reliability, and scalability.
- In addition to being faster, fiber is widely considered to be more reliable and is an excellent choice for gamers, remote workers, and multi-users housholds.
- this will enable Breezeline to increase speeds from 1gb to 10gb over time


Fiber new offer construct:
- We are introducing new Fiber speeds in Aaronburg, Millheim, Coburn, Woodward, Madisonburg, Rebersburg nad Sprill Mills, PA. All new customers must start with Fiber internet in above areas.
- Order fulfillment for "new connects" is restricted to Pro installs only, due to complexity of Fiber installations.
New Symmetric Speeds - the download and upload speeds are the same with the exception of unlimited fiber GigaFast (upload speed has increased from 50 to 600)


HSD Offers (fiber)
Unlimited FiberFast
- 200/200mbps
- Unlimited Data 
Promo: $57.19/month x 6 months
Rolls to: $97.19

Unlimited Fiber Ultrafast
- 500/500mbps
- Unlimited data
Promo: $58.79/month x 6 months
Rolls to: $11.79

Unlimited Fiber GigaFast
- 1000/600mpbs
- unlimited data
Promo: $80.39/month x 6 months
Rolls to: $140.39

WiFi your way
- Gateway + WiFi your way with up to 2 pods &App 
   $14.99 Rate/month

Fiber new offer construct:
- The fiber new offer construct is very similar to our current new offer strategy 'straigh up' with the only major key difference being the selection og a Fiber HSD. 

What is difference and what is the same?
- Base internet & internet assist are not available in Fiber areas (this includes care, sales, & retention)
- Fiber offers will see an increased internet upload speed (200/200,500/500,1000/600)
- Pay-per-view is not available on a CableCard or a TiVo Smartbox.
- Video on demand is only available on TiVo Equipment.
- Family+, Entertainment+, Starz, Starzencore, Cinemax, &movieplexes are not available in this region.
- same promotional pricing, 6 month intorduction and EDP
-Same bundle credits, customers will qualigy for the internet/video discount ($15.00) and the internet/phone discount ($17.00) but no competitive credit in this region
- same order entry process, customers will choose a tier of Fiberand add WiFi your way. then the customerscan add on our current TiVo experiences, choose from our current tiers of video including premium channels and add unlimited phone service.


Calix Giga Center 854G

Calix GigaPoint 830G

Only internet service - 803G

If have video- 854G

Products HSD Equipment to Install
HSD/WYW Calix 803G and 2 SuperPods (has one phone port which limits the customer to one phone number
HSD only or HSD/Video Calix 854G (has 2 phone ports
HSD/WYW/Video Calix 854G and 2 SuperPods 9has 2 phone ports)

Note: If the customer is Fiber Internet only and is installed with a Calix 803G and upgrades to add video
































































































































































































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